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Privacy Policy

How Worldway Travels collects, uses, shares and protects your personal and booking data across our global travel services.

Last updated 19 June 2026

01. Introduction

This Privacy Policy explains how Worldway Travels, operated by Worldway Travels Technology ("Worldway Travels", "we", "us" or "our"), collects, uses, discloses and safeguards your information when you use our websites, applications and travel services (together, the "Platform"). It applies to travellers, enquirers, partner agents and visitors worldwide.

This page is maintained by Worldway Travels to explain our current data-handling practices. It is not an independent certification or audit. By using the Platform you acknowledge the practices described here.

02. Information we collect

  • Identity & contact data — name, email, phone number and postal/billing details you provide when enquiring, registering or booking.
  • Traveller data — passenger names, dates of birth, nationality, passport or document details and special service requests (SSRs) required to issue a booking.
  • Booking & transaction data — itineraries, suppliers, prices, payment confirmations and booking references.
  • Technical data — IP address, device, browser and usage data collected via cookies and similar technologies (see our Cookie Policy).

03. How we use your information

  • To search, quote, book, issue and service travel arrangements you request.
  • To process payments and verify confirmations through our payment provider.
  • To communicate with you about enquiries, bookings, changes and support.
  • To operate, secure, improve and personalise the Platform.
  • To comply with legal, tax, fraud-prevention and regulatory obligations.

04. Third-party suppliers & integrations (including Viator)

To deliver the travel products you book, we share the data necessary to fulfil your request with trusted suppliers and service providers, including:

  • Viator (a Tripadvisor company) — our official experiences and "things to do" supplier. When you browse, select or book an experience, relevant search and booking data is exchanged with Viator under their own terms and privacy policy. Some experience bookings are completed on Viator's secure checkout as an affiliate arrangement; in those cases Viator acts as the merchant of record and processes your payment and traveller data directly.
  • Travel suppliers — airlines, hotels, cruise lines, transfer and tour operators required to fulfil bookings.
  • Payment provider — Razorpay, to process payments and verify server-side signed confirmations. We do not store full card details on our own systems.
  • Platform & operations — managed hosting, database, email delivery and analytics providers, who process data only as needed to deliver our services.

We do not sell your personal data. Suppliers process your data under their own privacy policies; we encourage you to review Viator's and other suppliers' policies for supplier-completed bookings.

05. International transfers

As a global travel operator, your data may be processed in countries other than your own, including where our suppliers and infrastructure providers operate. Where required, we rely on appropriate safeguards for such transfers.

06. Data retention & security

We retain booking and account data for as long as needed to provide our services and meet legal obligations, then delete or anonymise it. Data is stored in a managed database with row-level security so records are only accessible to authorised people and services. No method of transmission or storage is completely secure, but we maintain administrative, technical and organisational safeguards appropriate to the data we hold.

07. Your rights & choices

Depending on your location, you may have rights to access, correct, delete, restrict or port your personal data, to object to certain processing, and to withdraw consent. You can manage cookie preferences at any time and unsubscribe from marketing emails using the link in each message. To exercise any right, contact us using the details below.

08. Contact us

For privacy questions or requests, email partners@worldwayluxe.com or visit our contact page.

© 1997–2026 Worldway Travels (Worldway Travels Technology). See also our Terms & Conditions, Cookie Policy and Help Center.